You can cancel an order the same day it was purchased, before it enters the shipping process, and you will be issued a refund. If you wish to change your order, email our team to make any changes the same day.  

Our system is designed to process orders immediately. When you receive your order, email sales@serae.com.au to begin the return process, or if you are unsure. We are happy to assist and answer any questions you may have about a particular item.

 

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